Benefits Administrator

Location: Cleveland, OH

Cleveland-Cliffs has an immediate opening for a Benefits Administrator. The Benefits Administrator will provide day-to-day support for the Company’s active health & welfare and OPEB programs. This role delivers responsive employee service, accurate plan administration, and reliable operational support across benefits processes and systems.

Summary of Responsibilities

• Plan Administration

• Process enrollments, qualifying life events, and ongoing plan maintenance accurately and on time

• Intake and validate documentation (e.g., dependent verification, beneficiary designations, and life insurance forms)

• Complete enrollment confirmations, verification and requests.

• Employee Support & Communication

• Serve as a first-line resource for employees and retirees; interpret plan provisions and communicate options clearly

• Educate employees on benefits during annual enrollment and throughout the year; contribute to materials and FAQs

• Data & Systems

• Perform routine checks in HRIS and vendor platforms to ensure data accuracy; escalate discrepancies with clear documentation

• Support data file reviews between Workday/Dayforce and vendors; help troubleshoot basic integration issues

• Assist with scheduled/ad hoc reporting and simple analyses

• Compliance & Reporting

• Follow policies aligned to ACA, ERISA, COBRA, HIPAA, and other regulations.

• Support annual enrollment, compliance calendars, and vendor deliverables.

• Collaboration & Continuous Improvement

• Build strong working relationships with HR, Payroll, and vendor partners.

• Contribute ideas to streamline processes and improve employee experience

• Other duties as assigned

Minimum Qualifications

• Customer focus, attention to detail, strong communication, confidentiality, and ability to manage multiple deadlines

• Proficiency in Microsoft 365; comfort with HRIS and vendor systems

Preferred Qualifications

• BA/BS in Business Administration (or equivalent experience)

• 2+ years in employee benefits administration

• Experience in Workday/Dayforce

The salary range for this role is $65,000 – $80,000.  An employee’s pay within the salary range will be based on numerous factors, including, but not limited to, relevant education, qualifications, experience, skills, geographic location, and business or organizational needs. 

Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement, paid time off, and more.