Dispatch Systems Administrator

Location:  Hibbing, MN 

Cleveland-Cliffs has an immediate opening for Dispatch Systems Administrator at Hibbing Taconite in Hibbing, MN. As a Dispatch Administrator, you will analyze and evaluate dispatch data with an emphasis on producing recommendations necessary to drive continuous improvement in mining operations. 

Summary of Responsibilities:     

• Ensure data integrity, monitor and maintain dispatch system performance.  Manage/implement fixes, improvements and upgrades to the system. 

• Assure proper functionality of shovel, truck, drill, and support equipment GPS-based system interfaces. 

• Assure proper functionality of data radio transmission networks. 

• Support Mine Operations by optimizing the utilization of the dispatch system to assure maximum productivity.   

• Assist engineering, maintenance, and operations in the resolution of any and all dispatch issues.   

• Manage dispatch system vendor to provide all necessary repairs and upgrades of the mine dispatch system. 

• Analyze and evaluate dispatch data with an emphasis on producing recommendations necessary to drive continuous improvement in mining operations. 

• Manage dispatch reporting system and database as required to provide timely and accurate data produced from both vendor and mine developed reports.  Write custom reports as required by mine personnel and management. 

• Repair and/or restore computer hardware, software, and networking. 

• Support the implementation of hourly and dispatcher performance feedback reporting, utilizing system information.  

• Identify and justify future purchases and mine management system improvements.  

• Remain current with industry developments surrounding dispatch and mine management hardware, software, and data management.   

• Other duties as assigned.

Required Qualifications:      

• Experience with database management tools/languages is strongly preferred 

• A degree in computer engineering, computer science, similar field, or equivalent experience 

Preferred Qualifications: 

• Previous experience with SQL  

• Previous experience with SQL Server Reporting Services (SSRS) is desired 

• Previous experience with data analysis tools (such as Python, R, or other scripting languages) is desired 

• Previous experience with report automation is desired 

• Work in a mining environment preferred.  

• Experience with Modular dispatch system 

Regular attendance is an essential requirement. Must be able to physically perform all these responsibilities safely: walk on uneven surfaces, climb equipment, operate pickup, and other small fleet vehicles, etc.

The salary range for this role is $80,000 to $100,000.  An employee’s pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographic location and business or organizational needs.  

Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more.